Legal notice

LEGAL NOTICE

Seller information

Trading name: Ordelia Home
Legal seller: Oluchi Iheoma, trading as Ordelia Home
Country of establishment: Portugal
Email: oluchysaviour@gmail.com

Our complete commercial correspondence address is published on the Contact Information page.

Website platform

This online store is hosted and powered by Shopify. Purchases made through this store are contracts directly between the customer and Ordelia Home.

Consumer complaints

Customers are encouraged to contact Ordelia Home first at oluchysaviour@gmail.com so that we can attempt to resolve any complaint directly.

Portugal’s Electronic Complaints Book is available at:

https://www.livroreclamacoes.pt/inicio/

Alternative dispute resolution

In accordance with Portuguese Law No. 144/2015, consumers may contact an appropriate authorised consumer alternative-dispute-resolution entity.

For transactions within the Lisbon Metropolitan Area:

Centro de Arbitragem de Conflitos de Consumo de Lisboa — CACCL
Rua dos Douradores, 116, 2.º
1100-207 Lisboa, Portugal
Telephone: +351 218 807 030
Email: juridico@centroarbitragemlisboa.pt
Website: https://www.centroarbitragemlisboa.pt/

Further information about Portuguese consumer-arbitration centres is available through Portugal’s official justice and consumer-information services.

Applicable law

This website and purchases from Ordelia Home are governed by Portuguese law, without depriving consumers residing elsewhere of any mandatory protections applicable in their country of residence.